Mercedes-Benz Sprinter Van A & B Services
Keeping your Mercedes-Benz in optimal condition is crucial for top performance and longevity. We strongly recommend regular oil changes every 10,000 miles or annually, which are typically included in the scheduled Service A or Service B packages for newer models. For older models, consult your owner's manual for the appropriate intervals.
The oil change service is comprehensive, covering essential tasks such as:
Synthetic Motor Oil and Filter Replacement: Newer models require high-quality synthetic oil tailored to their specific engine needs.
Fluid Level Checks: This service ensures that all fluids are at the manufacturer's recommended levels for peak performance.
Tire Inflation Check: We verify correct tire inflation to maintain safety and efficiency on the road.
Brake Component Inspection: Our technicians conduct thorough examinations of your braking system to ensure safe driving.
Maintenance Counter Reset: After your service, the internal service tracker is reset, allowing for precise records.
Understanding Sprinter Service A and Service B
What is Sprinter Service A?
Service A is the initial maintenance scheduled for your Sprinter van. It occurs once the vehicle reaches 10,000 miles on the odometer or after one year of ownership, whichever milestone is achieved first. For newer models from 2009 onward, the schedule for Service A extends to 20,000 miles or two years following the first Service A appointment, allowing for extended periods between initial services.
During a Service A appointment, you can expect our Certified Mercedes-Benz Technicians to conduct thorough checks and maintenance tasks to ensure your vehicle runs smoothly. The specific services performed during Service A include:
Visual Inspection: Technicians perform a comprehensive visual assessment of the vehicle, looking for any signs of damage, wear, corrosion, or stress. This encompasses the drivetrain, body panels, lighting systems, windows, paint condition, belts, hoses, suspension components, and steering mechanisms.
Engine Oil and Oil Filter Replacement: The old, used oil is systematically flushed from the engine and replaced with fresh, high-quality motor oil. A new oil filter is also installed to ensure optimal engine performance and longevity.
Fluid Level Checks and Top-Ups: All essential fluid reservoirs-including coolant, washer fluid, brake fluid, and diesel exhaust fluid-are inspected for adequacy. Any fluids that fall below recommended levels are topped off, and necessary filters may be replaced to maintain system efficiency.
Tire Pressure Checks: All tires, including the spare, undergo thorough inspection. Technicians inflate them to the appropriate pressure levels based on manufacturer specifications, ensuring safe handling and performance.
Brake Inspection: Every brake system component is meticulously examined, from the brake pedal and lines to the pads and linings. Any components that show significant wear or damage are replaced to ensure your safety.
Maintenance Minder Reset: After completing all service tasks, the technician resets the service indicator light, allowing the van's system to begin monitoring for the next service cycle.
What is Sprinter Service B?
Service B is significantly more extensive than Service A and is scheduled every 20,000 miles or two years following the completion of Service A. While it encompasses all the elements of Service A, Service B introduces additional maintenance tasks that address more complex systems within the vehicle, including:
Brake Fluid Exchange: The brake fluid is replaced to maintain optimal performance and ensure safety in braking operations.
V-Belt Replacement: V-belts, crucial for various engine functions, are replaced every 80,000 miles to prevent potential failures.
-HVAC Dust Filter or AC System Combination Filter Replacement: This ensures that the cabin air quality remains high by maintaining the effectiveness of your heating, ventilation, and air conditioning systems.
All-Round Lubrication: Key components such as the trailer hitch, door hinges, and locks receive lubrication to enhance their functionality and longevity.
Transmission Oil and Filter Replacement: This vital service involves replacing old transmission fluid and installing a new filter to promote the smooth operation of the vehicle's transmission system.
Fuel Filter Replacement: At this interval, the fuel filter is replaced to maintain engine efficiency and quality.
Spark Plugs Replacement (for Gas Engines): In gas-powered models, spark plugs are replaced to ensure optimal ignition and engine performance.
Addressing Issues Promptly: If you notice dark or gritty oil on the dipstick, low engine oil levels, or an illuminated check engine light, don't wait for your scheduled appointment. Bring your Mercedes-Benz in for service immediately; your vehicle's health is our top priority!
How Can You Tell When Your Sprinter Van Needs Service?
Tracking mileage and service intervals can be inconvenient, so Mercedes-Benz employs the Active Service System (ASSYST). This advanced computer system automatically alerts you when it's time for either Service A or Service B. In most Sprinter models, a wrench-shaped symbol appears on the dashboard instrument panel, accompanied by a message indicating whether Service A or B is due and the specific number of miles remaining before service is required.
By understanding these service schedules and their significance, you can ensure that your Sprinter van remains in peak condition and delivers the reliability and performance hallmarks of the Mercedes-Benz Sprinter Van brand.
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Knauz Continental Autos
409 Skokie Valley Hwy.
Lake Bluff, IL 60044
- Sales: (847) 234-1700
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