Mercedes-Benz Vans - Sprinter/Metris Recalls

STEP 1 | Locate your VIN number.

STEP 2 | Submit to check eligibility.

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Recall Lookup
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STEP 3 | Call us!

(847) 582-4449

A Reassuring Recall Experience for Mercedes-Benz Models in Lake Bluff, IL

Here at Knauz Continental Autos, we understand the associated stress and frustrations that an issued recall on your vehicle may cause. But when a recall status is established and you need to bring your vehicle into our Lake Bluff, IL Mercedes-Benz service center for covered repair work, we aim to make this experience seamless in professional operation and stress-free from start to finish!

A Reassuring Recall Experience for Mercedes-Benz Models in Lake Bluff, IL

Here at Knauz Continental Autos, we understand the associated stress and frustrations that an issued recall on your vehicle may cause. But when a recall status is established and you need to bring your vehicle into our Lake Bluff, IL Mercedes-Benz service center for covered repair work, we aim to make this experience seamless in professional operation and stress-free from start to finish!

Consider the complimentary features and facility amenities we employ to ensure this type of rewarding experience and how our veteran team of factory-trained technicians go above and beyond to return your vehicle in peak condition with this recall issue firmly in the rearview.

We Prioritize Comfort and Convenience to Make a Mercedes-Benz Recall Visit Enjoyable

When stopping by our Mercedes-Benz service center after identifying your vehicle on an official recall list, you'll have the opportunity to take advantage of several different complimentary waiting area amenities, transportation services and vehicle return promises that distinguish our team's customer service experience here in Lake Bluff, not far from Waukegan and Gurnee. Examples of these highlights are as follows:

  • Complimentary multi-point inspection following recall repairs
  • Complimentary loaner vehicle and shuttle service provided
  • Complimentary car wash upon appointment conclusion
  • Free Wi-Fi connectivity and cable TV access
  • Free refreshments and coffee provided
  • Flexible scheduling opportunities
  • Extended service hours to accommodate busy schedules

To check your Mercedes-Benz model's recall status, enter the vehicle VIN into our system. Results of current recalls issued will then appear, prompting you to schedule an appointment with our team near Deerfield and Buffalo Grove based on these results. If you have any questions about this process or the recall experience in general, contact our team today!

  1. Knauz Continental Autos

    409 Skokie Valley Hwy.
    Lake Bluff, IL 60044

    • Sales: (847) 234-1700
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Knauz Continental Autos

409 Skokie Valley Hwy.
Directions Lake Bluff, IL 60044

  • Sales: (847) 234-1700
  • Service: (847) 234-1700
  • Parts: (847) 234-1700

Service Department Hours

  • Monday - Thursday 7:00AM - 7:00PM
  • Friday 7:00AM - 6:00PM
  • Saturday 8:00AM - 3:00PM
See all department hours

Sales Hours

  • Monday 9:00AM - 8:00PM
  • Tuesday 9:00AM - 8:00PM
  • Wednesday 9:00AM - 8:00PM
  • Thursday 9:00AM - 8:00PM
  • Friday 9:00AM - 6:00PM
  • Saturday 9:00AM - 5:00PM

Parts Dept. Hours

  • Monday 7:00AM - 6:00PM
  • Tuesday 7:00AM - 6:00PM
  • Wednesday 7:00AM - 6:00PM
  • Thursday 7:00AM - 6:00PM
  • Friday 7:00AM - 6:00PM
  • Saturday 8:00AM - 3:00PM

Service Dept. Hours

  • Monday 7:00AM - 7:00PM
  • Tuesday 7:00AM - 7:00PM
  • Wednesday 7:00AM - 7:00PM
  • Thursday 7:00AM - 7:00PM
  • Friday 7:00AM - 6:00PM
  • Saturday 8:00AM - 3:00PM
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