Mercedes-Benz

Knauz Continental Autos

409 Skokie Valley Hwy.
Directions Lake Bluff, IL 60044

  • Sales: (888) 493-6945
  • Service: (866) 487-4269
  • Parts: (877) 245-1392
Info

Mercedes-Benz Service A and Service B

Mercedes-Benz Service

Knauz Automotive Group Serving the Chicago Area since 1934

SUPERIOR PERFORMANCE, EXQUISITE STYLE, AND CUTTING-EDGE TECHNOLOGY ARE WHAT YOU EXPECT FROM MERCEDES-BENZ. FOR AS LONG AS YOU DRIVE YOUR VEHICLE, OUR COMMITMENT TO YOU CONTINUES WITH WORLD-CLASS MERCEDES-BENZ SERVICE, PARTS AND ACCESSORIES.

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Mercedes-Benz Service A (for vehicles MY09 and newer)

You've made a great investment in a great automobile, and when it comes to keeping that investment in a like-new condition, it's important to follow the recommended service levels of Mercedes-Benz.

Mercedes-Benz uses a Flex Schedule for maintenance, prompted by indicators on the control panel of your vehicle. Your first service should occur between 9,000 and 10,000 miles. This is when we perform an Inspection and Tire Rotation Service.

Following that interval, your next service will occur when a single wrench icon illuminates on your control panel. The single wrench indicates it is time for an Service A.

Here is what we do:

  • Synthetic Motor Oil Replacement
  • Oil Filter Replacement
  • All fluid level checks and corrections are dependent on factory-recommended service intervals for your vehicle's year and model.
  • Tire inflation check and correction
  • Brake inspection
  • Reset maintenance counter
  • Adhere to all required elements listed by model year and specific model as indicated on the corresponding service sheet for Mercedes-Benz Maintenance Systems in the USA
Price advertised for Service A/Service B includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle's year and model. Services and pricing for Service A/Service B may vary due to your driving habits, mileage, and local environmental conditions. Please refer to your maintenance booklet for additional details and general guidelines for your vehicle's year and model. 

Here is why we do it:

Keeping your Mercedes-Benz automobile in top condition and maintained according to factory requirements involves more than a quick lube and an oil change. At this service, we inspect and clean the air filter, which protects your engine from harmful foreign particles. As gasoline and air is used in your engine, it passes through a filter and a series of injectors. If these components became dirty and clogged, this would lead to poor performance and decreased fuel economy

We also recommend replacing the dust filter, which prevents harmful contaminants from entering the interior of your vehicle when functioning properly. Next, we inspect your fuel lines and connectors for any damage or wear, and we check your fuel tank vapor vent system, hoses and fuel tank supports. It's important that you trust only a Mercedes-Benz Factory Trained and Certified Technician to perform these functions.

Exhaust pipes, mufflers and hangers are inspected for cracks, deterioration or damage. Additionally, your brake lines and hoses need to be checked for cracks or damage, and your tires checked for uneven wear. These are all preventative checks designed to keep your Mercedes-Benz on the road and trouble-free.


Mercedes-Benz Service B (for vehicles MY09 and newer)

When two wrenches appear on your Mercedes-Benz control panel, it is time for a Service B. After you've provided a Service B for your Mercedes-Benz automobile, it is time to repeat the cycle. That is, come in for an Inspection and Tire Rotation about 5,000 to 6,000 miles after the Service B; we'll then see you when it's time for the A-Service; followed by another Inspection and Tire Rotation; then another Service B, and so on.

Following the Mercedes-Benz recommended service schedule for your automobile is the best method for keeping your Mercedes-Benz in top running condition and preventing unexpected repairs.

Here is what we do:

  • Synthetic Motor Oil Replacement
  • Oil Filter Replacement
  • All fluid level checks and corrections are dependent on factory-recommended service intervals for your vehicle's year and model.
  • Tire inflation check and correction
  • Brake inspection
  • Reset maintenance counter
  • Cabin dust/combination filter replacement
  • Replace Wiper Blades
  • Adhere to all required elements listed by model year and specific model as indicated on the corresponding service sheet for Mercedes-Benz Maintenance Systems in the USA
  

Here is why we do it:

During the Service B, Certified Mercedes-Benz Technicians closely examine your automobile's engine components, using specialized equipment to be sure that all the mechanical, electronic, and computerized devices are functioning properly.

At this time, we also need to address your automobile's heating and cooling system. Over time, your engine coolant becomes contaminated, losing its ability to protect your engine from freezing in cold weather conditions and overheating in hot conditions. Very expensive repairs could result from avoiding this required maintenance.

Next, we inspect your fuel lines and connectors for any damage or wear, and we check your fuel tank vapor vent system, hoses and fuel tank supports. As we said above on the A-Service, it's important that you trust only a Mercedes-Benz Factory Trained and Certified Technician to perform these functions 



Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals your vehicle's year and model. Special pricing applies to most models from model year 2009 to model year 2016 and newer.  


Price advertised for Service A/Service B includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle's year and model.

Knauz Continental Autos

409 Skokie Valley Hwy.
Directions Lake Bluff, IL 60044

  • Sales: (888) 493-6945
  • Service: (866) 487-4269
  • Parts: (877) 245-1392

Service Hours

  • Monday - Thursday 7:00AM - 7:00PM
  • Friday 7:00AM - 6:00PM
  • Saturday 8:00AM - 3:00PM
See all department hours

Sales Hours

  • Monday 9:00AM - 8:00PM
  • Tuesday 9:00AM - 8:00PM
  • Wednesday 9:00AM - 8:00PM
  • Thursday 9:00AM - 8:00PM
  • Friday 9:00AM - 6:00PM
  • Saturday 9:00AM - 5:00PM

Parts Dept. Hours

  • Monday 7:00AM - 6:00PM
  • Tuesday 7:00AM - 6:00PM
  • Wednesday 7:00AM - 6:00PM
  • Thursday 7:00AM - 6:00PM
  • Friday 7:00AM - 6:00PM
  • Saturday 8:00AM - 3:00PM

Service Dept. Hours

  • Monday 7:00AM - 7:00PM
  • Tuesday 7:00AM - 7:00PM
  • Wednesday 7:00AM - 7:00PM
  • Thursday 7:00AM - 7:00PM
  • Friday 7:00AM - 6:00PM
  • Saturday 8:00AM - 3:00PM
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